| PROBLEM | POSSIBLE CAUSES | SUGGESTED SOLUTION |
| Cloudy Water | Early algae growth High pH High total alkalinity Poor filtration | Follow green/brown algae solution Lower pH to ideal range of 7.2-7.6 with pH minus or soda ash Lower total alkalinity with pH minus or muratic acid Check filter operation |
| Discolored Water | Green, Hazy - Algae Green, clear - Copper Black Purple - Manganese Red Brown - Iron | Follow green/brown algae solution Adjust pH to 7.2-7.4 shock treat with shock treatment. Run filter continuously until water is clear (24-48 hrs) |
| Algae | Green Brown - Insufficient chlorine residual Black - Insufficient chlorine residual Yellow - Insufficient chlorine residual | Adjust pH to 7.2-7.4 shock treat with shock treatment. Brush walls using a nylon/steel brush (concrete). Run filter for 24 hrs or until water clears, vacuum Solution for green/brown algae. In addition for white plaster pools only use an algaecide for black algae Solution for yellow algae use an algaecide for yellow algae |
| Eye & Skin Irritation | Improper pH Chloramines (see chlorine odor) | Adjust pH to 7.2-7.6 using pH minus or pH plus |
| Chlorine Odor | Insufficient chlorine. The cause is not too much chlorine, but not enough free avaliable chlorine | Adjust pH to 7.2-7.6 shock treat with shock treatment Repeat if necessary |
| Scale Formation | High pH High total alkalinity High calcium hardness | Lower pH to 7.2-7.6 range with pH minus or soda ash Lower total alkalinity with pH minus or muratic acid |
| Corrosion of Metal Parts | Low pH Low total alkalinity Low calcium hardness | Adjust pH to 7.2-7.6 range Raise total alkalinity Raise calcium hardness to minimum of 200 ppm using calcium chloride |
No Chlorine (Too Much Chlorine) Reading | Chlorine level is to high and is bleaching the test kit reagents | Dilute the sample with fresh water and retest. Multiply the test kit reading by the amount the sample has been diluted. If the pool is not stabilized, sunlight on the pool should lower the chlorine level quickly. If it is stabilized, it will take longer to lower the chlorine level. Do not enter the pool until the chlorine residual is less than 3 ppm |
| Scum Ring | Body oils and dirt accumulation | Remove with a tile & vinyl cleaner |
| Foaming | Build-up of body oils, cosmetics or other contaminants Use of a "quat" algaecide | Use a defoamer. Read and follow directions |